Last updated: June 07, 2024
At Doc Genie, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (docgenie.com) and our software services (“Services”). If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
1.1 Personal Information
When you register for an account or use our Services, we may collect personal information that can be used to identify you, such as your name, email address, billing information, and any other information you provide to us.
1.2 Usage Data
We may collect information about your interactions with our Services. This includes details of your visits to our website, such as traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.
2. How We Use Your Information
2.1 To Provide and Maintain Our Services
We use your information to deliver, maintain, and improve our Services, including processing transactions, managing accounts, and providing customer support.
2.2 To Communicate With You
We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
2.3 To Improve Our Services
We use the information collected to understand and analyze usage trends and preferences, improve our Services, and develop new products, services, features, and functionalities.
2.4 To Enforce Our Terms and Policies
We may use your information to enforce our Terms of Service and other policies, and to comply with legal obligations and protect our rights.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers to perform tasks on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.2 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
3.3 Legal Requirements
We may disclose your personal information in good faith if such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the Services, (iv) protect the personal safety of users of the Services or the public, or (v) protect against legal liability.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]